paaro

Once payment is completed against an order, the shipment will be processed within 10-14 days and a delivery tracking / Air Way Bill (AWB) will be shared to you.

Embroidered Sarees are made to order and may require additional two weeks for order processing.

Yes, Shipping Charges are extra on top of the order amount and can be communicated 

PaAro uses reputed logistics provider/partner to deliver products to your doorsteps. Once your order is placed, one of our logistic partners would pick the product from us and deliver it to you.

You can contact us on +917045664554 from Monday to Friday (10 am - 6 pm). Or drop us a mail at paarolifestyle@gmail.com. We'd love to help you with your queries.

Yes, you can get in touch with us on and we would be able to help you out. Please note addition of new items will be possible as long as the order is not shipped out already.

You can cancel your order before it is shipped. Once shipped your order cannot be cancelled or edited.

Once your order is placed, we shall assign your order to one of our logistics partners. An SMS would be sent to your registered phone number with the details of the logistics partner along with the AWB#. You can track the order using the AWB# on their respective website.

As of now, cash on delivery option is not available. However, we are working on it and will incorporate it in near future.

We ensure that an Order ID is confirmed only once our bank receives the payment from your bank. Sometimes, due to unforeseen reasons, the amount might be debited from your side but wouldn’t have been received by us yet. Do not worry, please send us a mail at paarolifestyle@gmail.com and we'll sort it out together.

Customers have to raise a return request by contacting us through email provided. We do have 'refund to source account’ policy. However, we would also be happy to exchange your product for a different product or offer Store Credits. Shipping Charges, in all cases, are non-refundable.

If you want to return any one product from the combo or sale or from frequently bought together, the discount will be revoked.

Please note, we allow a 7 days return window for most products. Products on sale through special offers may only be exchanged and are non-refundable. However, the sale discount won’t be reusable.

When the below-mentioned points are not fulfilled, returns or exchanges are not possible.

1. The return needs to be initiated within 7 days from the date of delivery
2. Item(s) of the order should not be used or damaged.
3. Tags of the items should be intact and not removed.
4. If the product is customized on your request.

 We strongly recommend that you record a package opening video to support us with a smoother return/exchange process. 

Refund will be processed within 3-4 working days, after we have received your product in our warehouse.

Online Payment: Once the product is received at our end we shall get in touch with you over email for your bank details/UPI ID, whichever is your preference, and proceed with the refund initiation.

PaAro Credit: You may opt to save the refund amount in yourPaAro account for the ease of future purchase.

For any other mode of payment: For orders using points, Gift Card/ Credit Note, the refund amount will be credited to your PaAro account.

Note: The refund amount will exclude shipping charges.