Refund & Return Policy – Paroo

At Paroo, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return or refund under the conditions below.

Return Eligibility

You can request a return within 7 days of receiving the product if:

• The item is damaged or defective

• You received the wrong product

• The product is unused, unwashed, and in its original condition with tags and packaging

Non-Returnable Items

Returns will not be accepted if:

• The saree has been used, washed, or altered

• The original packaging or tags are missing

• The return request is made after 7 days of delivery

Return Process

To request a return, please contact us with your order number and product photos.

Email us at: support@paroo.com

Our team will review your request and provide instructions for the return.

Refund Process

Once the returned item is received and inspected:

• Your refund will be processed within 5–7 business days

• The refund will be issued to the original payment method

Shipping Charges

• Shipping charges are non-refundable

• In case of damaged or incorrect products, the return shipping cost will be covered by Paroo

Late or Missing Refunds

If you haven’t received your refund yet, please check with your bank or payment provider first. If the issue continues, contact us for assistance.

Contact Us

If you have any questions about returns or refunds, please contact us:

Email: support@paroo.com
Website: www.paroo.com